Security is Always our Top Priority
Fast, clear steps to help you protect your accounts and recover quickly.
If you suspect fraud, time matters. Follow the steps below or contact us right away—BankNorth is here to support you every step of the way.
Step 1: Act Immediately
Start here if you suspect suspicious activity.If something doesn’t look right, take these steps right away:
- Contact BankNorth immediately
- Freeze or restrict affected accounts or cards
- Change your passwords, PINs, and login credentials
- Record details of suspicious activity (transactions, messages, dates, and times)
Step 2: Report the Fraud
Make sure the right organizations are notified.Once immediate risk is contained, report the incident to all relevant parties:
- Your financial institution
- Any other impacted organizations or merchants
- Credit reporting agencies
- Identity theft reporting services
- Law enforcement, if appropriate
Step 3: Secure & Repair Your Accounts
Strengthen your security and restore control.After reporting, take steps to protect your accounts going forward:
- Update all passwords and security credentials
- Enable account alerts and monitoring tools
- Review recent account activity carefully
- Close or secure any compromised accounts
best practices for staying secure
Keep these habits in place:
- Monitor your accounts regularly
- Enable account alerts
- Avoid clicking suspicious links or attachments
- Keep your devices and software updated
- Never share your passwords or verification codes
Helpful resources
For additional guidance, you may also contact:
-
Major Credit Bureaus
download our fraud recovery checklist
This guide includes:
- Full reporting instructions
- Detailed recovery steps
- External resource links
- Extended fraud prevention best practices